We recommend reading Atul Gawande’s book ‘The Checklist Manifesto’. It’s a well written, fascinating story about the introduction of the WHO Safer Surgery checklist and the impact it had. This link will take you straight to Amazon if you want to buy a copy (other internet retailers exist!!)
To understand the how human factors failed in the death of Martin’s wife, Elaine, please watch this video:
The fabulous Life in the Fast Lane have also produced a blog on the case.
There are lots of resources available on the Clinical Human Factors Group website.